Last updated: 7 October 2026
Ace Home Care Pennsylvania LLC (“we”, “us”, “our”) operates this website at acehomecarepennsylvaniallc.com. This policy explains what information we collect through the website, how we use it, and the choices you have.
Information you give us
We collect information you choose to send us:
- Booking a consultation. Our scheduling link is hosted by Calendly. When you book, we receive the name, email address, phone number and any details you enter in the booking form.
- Contacting us by phone or email. We keep your contact details and the content of your message so that we can respond and follow up.
- Enquiring about employment. We receive the contact details, work history and any documents you send us.
Please do not send medical or health information through this website, by email, or in the booking form. Where we need health information in order to arrange care, we collect it directly from you through our intake process, not through this site.
Information collected automatically
- Server logs. Our hosting provider records technical information such as your IP address, browser type, the pages you view and the date and time. We use this to keep the site secure and working.
- Analytics cookies. We use Google Analytics through Google Tag Manager to understand how visitors use the site. These services set cookies in your browser and receive your IP address. You can refuse or delete cookies in your browser settings, or install Google’s opt-out browser add-on.
- Embedded map. Our Contact page embeds a Google map. When that map loads, Google may set cookies and receive your IP address.
How we use your information
- To respond to enquiries and schedule consultations
- To provide, manage and improve our home care services
- To consider applications for employment
- To keep the website secure and to meet our legal and regulatory obligations
We do not sell your personal information, and we do not share it with third parties for their own advertising.
Who we share it with
- Service providers who operate the website and our scheduling and email systems, under contract and only to provide those services to us. These currently include our hosting provider, Google and Calendly.
- Professional advisers, where needed to run the business.
- Any authority or party we are required to disclose to by law, regulation, subpoena or court order.
Health information and HIPAA
This website is not used to collect, store or transmit protected health information. Health information about people receiving care from us is governed by our Notice of Privacy Practices, which is provided at the start of service and is available on request. Nothing in this website policy changes the rights or obligations set out in that notice.
How long we keep information
We keep enquiry and employment records only as long as needed for the purpose they were collected for and as long as the law requires. Records relating to care are kept under the record retention rules that apply to licensed home care agencies in Pennsylvania.
Your choices
- You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below.
- You can block or delete cookies through your browser settings. Parts of the site may not work as intended if you do.
- You can ask us to stop contacting you at any time.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will delete it.
Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Links to other websites
This website contains links to sites we do not control. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Ace Home Care Pennsylvania LLC
610 Old York Road, Suite 400, Room 427
Jenkintown, PA 19046-2837
Phone: (267) 205-3539
Email: info@acehomecarepennsylvaniallc.com